Superior Customer Service. It’s In Our DNA.

Superior Customer Service. It’s In Our DNA.

Superior Customer Service. It’s In Our DNA.

Posted by on 2023-10-30

It’s in our DNA. It made us who we are.  

DojoNetworks got its start more than 20 years ago as an internet company selling retail direct to MDU residents. We sold against the big carriers… one customer at a time. To win over–and retain–customers who assumed the cable company was their only option, we had to provide better value and better service. No other service provider in our industry, no one, has this amount of direct-to-customer experience or success. The carriers were used to being the only game in town, and the other MSPs all started with bulk, knowing they had a captive audience. A few MSPs are just now starting to offer opt-in service and have a year or two of experience.